Guide · 4 minute read
What to include in an activity waiver
Most axe throwing, escape room and other activity venues ask customers to agree to a waiver before they take part. These are some of the things a good one usually covers.
This isn’t a complete list, and it isn’t legal advice. What you need depends on your activity, your premises and your insurer. Ask your insurer and a solicitor to check your waiver.
Things to cover
- 1
Who is taking part
Name, date of birth and an emergency contact, plus the booking reference so you can match the waiver to the visit.
- 2
What the activity involves
A short, plain description of the activity and its main risks, so people know what they’re agreeing to before they arrive.
- 3
Your safety rules
The handful of rules that matter most, like listening to the briefing or wearing the right shoes. Short and specific is easier to follow than a long list.
- 4
Health questions
Ask people to tell you about anything that could affect their safety or other people’s. Keep it to what’s relevant to your activity.
- 5
Under-18s
If you allow under-18s, say what your minimum age is and how a parent or guardian gives permission.
- 6
Photo consent
If you take photos or video, ask about it separately with a clear yes or no.
- 7
How you use their information
Say why you collect the details and link to your privacy policy.
- 8
A dated record
Keep a record of who agreed, when, and to which version of your wording, so you can find it later if you need to.
Get waivers signed before people arrive
Paper waivers at the door slow down check-in. With our booking software, customers accept your terms at checkout or sign your waiver from their confirmation email, and every acceptance is stored with the date and the wording they agreed to.
Frequently asked questions
Do I need a waiver for my activity?
It depends on your activity and your insurer. Many activity venues use one, and some insurers expect it. Ask your insurer what they need to see.
Is a waiver enough on its own?
No. A waiver is one part of running an activity safely, alongside things like risk assessments, staff training and insurance.
Can people sign before they arrive?
Yes. Signing online before the visit saves time at the door. In our booking software, customers can accept your terms at checkout or sign a waiver sent with their confirmation email, and your team can see who still needs to sign.
Talk to our team
Book a 30-minute call. We’ll show you the product, answer your questions and give you a price for your venue.
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